Dr. Carla MacLean’s publications and training focus on factors that affect memory, as well as, judgement and decision making in the world outside of the lab. Although her interests are diverse, the core of her research pursuits is the understanding of how: (i) people assess one another and (ii) we might reduce bias and/or maintain accuracy in people’s assessments of situations, information, and individuals. She typically pursues these core interests in the applied areas of eyewitness memory and investigator decision making to adverse events (e.g., industrial incident, forensic, human resources). In collaboration with others, Dr. MacLean has researched: the effects of witness fatigue and misinformation, memory reporting of repeated events, post-event information on investigator and witness identification evaluations, and psychologically-based incident report forms.

​​In collaborations with organizations, Dr. MacLean translates the latest research into workplace interventions suited to organizations' needs and has done so in a host of different sectors. She also co-developed the Self Administered Witness – Interview Tool (SAW-ITTM). The SAW-ITTM is a written witness questioning tool proven to elicit more accurate information from witnesses than traditional methods. This tool also offers unbiased method of handling witnesses post-event. Dr. MacLean is faculty at Kwantlen Polytechnic University in Surrey, British Columbia and an adjunct faculty member at Simon Fraser University in Burnaby, British Columbia

Dr. Carla MacLean


Associate Consultant & Researcher
Cognitive Consultants International (CCI-HQ)
PhD (2010), Psychology, University of Victoria